Outlook "From" Button not working

Anonymous
2023-03-06T23:25:09+00:00

I cannot open the "From" button on an e-mail to change the senders address (I have 5 accounts set up in Outlook on the desktop app). When I try to click on the button nothing happens, when click the icon do not scroll down to select e-mail senders address

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-04-09T18:25:38+00:00

    I have this build. Problem remains.

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  2. Anonymous
    2023-04-06T21:00:46+00:00

    Marty,

    Click File, Office Account, and look for this section below:

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  3. Anonymous
    2023-04-06T20:16:13+00:00

    how do i know what 'build' I have/?

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  4. Anonymous
    2023-04-06T20:05:24+00:00

    @MartyR123,

    If you are updated to Version 2303 Build 16227.20258 and still repro the issue please submit an In App ticket (Help, Contact Support). Just to double check click File, Office Account, Update Options, Update Now and make sure you have the latest build. There are two builds out for Version 2303 released a couple days apart. The first build did not have the fix but the second build 16227.20258 does.

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