Outlook for macOS: Dropping attachments (randomly)

Anonymous
2023-06-05T09:33:54+00:00

Hello all,

For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.

I have the latest version 16.75.

macOS is also updated, i.e., macOS Ventura 13.4 (22F66).

I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.

Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.

This is example how it looks when I add picture to the e-mail when the message is sent.

If I try it once again on the second attempt the attachments/pictures are sent without issues.

I need help, please.Any advice?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-08-16T17:13:26+00:00

    How can we escalate this issue? This is frustrating to say the least!

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  2. Anonymous
    2023-08-18T13:47:29+00:00

    Hi All,

    I've just come across this on the Microsoft admin centre addressing the issue we all have. Another update expected on the 29th August.

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  3. Anonymous
    2023-08-22T14:50:06+00:00

    I'm experiencing issues with attachments dropping off with mac for outloook version 16.73. Will updating to 16.75 fix the issue?

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  4. Anonymous
    2023-08-22T14:59:13+00:00

    Unfortunately, no.

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  5. Anonymous
    2023-08-22T15:00:27+00:00

    I'm now using 16.76 and no it won't fix the Attachments and signatures being dropped.

    Although something new comes up on this version. It sometimes has a pop up that says I have Connection Issues, which is incorrect because the email goes through, the internet works and I receive emails. But appears to be unrelated to the Attachements being dropped, so my point is moot.

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