Outlook for macOS: Dropping attachments (randomly)

Anonymous
2023-06-05T09:33:54+00:00

Hello all,

For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.

I have the latest version 16.75.

macOS is also updated, i.e., macOS Ventura 13.4 (22F66).

I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.

Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.

This is example how it looks when I add picture to the e-mail when the message is sent.

If I try it once again on the second attempt the attachments/pictures are sent without issues.

I need help, please.Any advice?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-08-11T13:30:06+00:00

    Has there been any update on this? Outlook is now auto updating me to the new outlook on start and having to roll back to old outlook is annoying.

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  2. Anonymous
    2023-08-11T16:15:44+00:00

    I can confirm this issue still exits in Version 16.76 (23080400) and is extremely frustrating.

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  3. Anonymous
    2023-08-11T18:22:49+00:00

    Same issue with two of our clients.

    Seriously Microsoft, this is unacceptable and needs to be remediated sooner than later.

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  4. Anonymous
    2023-08-12T21:44:32+00:00

    The silence is deafening from Microsoft and it shouldn't be like this.

    As a workaround I have a windows VM running on the mac and now have to use this instead of the mac version of outlook. Its nuts!

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  5. Anonymous
    2023-08-14T07:18:07+00:00

    Hi De Paul,

    Is there any update from Microsoft as to when the update with the fix will be rolled out to all users?

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