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Hello all,
For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.
I have the latest version 16.75.
macOS is also updated, i.e., macOS Ventura 13.4 (22F66).
I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.
Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.
This is example how it looks when I add picture to the e-mail when the message is sent.
If I try it once again on the second attempt the attachments/pictures are sent without issues.
I need help, please.Any advice?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same issue since 2 weeks, everyhting is the newest Version. When will this finally be fixed? I can't belive a business provider software company isn't able to fix this in time and once for all. My Clients start to think im a incapable of sending emails with attachementsm this can't be. Please provide a fast and lasting bug fix.
I've been having the same issue for around 1 month now. It looks extremely unprofessional, especially if they have asked for it twice and the same error occurs.
I tried to uninstall & then reinstall the Outlook Application and this briefly fixed it for 1 day last week (Friday), but coming back to work on Monday it is now back to dropping them again.
I have tried the uninstall tactic a few times but it's not fixed it.
I am running MacOS Ventura - Version 13.3.1 (a) (22E772610a) & Outlook 16.74.1
@De Paul N. Kwizera MSFT can you advise on what to do here please?
Hi all,
I am having the exact same issue, Outlook for Mac randomly dropping images/attachments. In a couple of chat conversations with the MS crew, they indicated this is a known issue and that the development team is working on an analysis and subsequent fix.
I was running 16.74 when the issue popped up, and it indeed has not been fixed in the recent version 16.75 or 16.74.2 (Build 23062500).
I was referred to the following page to keep track of updates and their fixes:
https://learn.microsoft.com/en-us/officeupdates/release-notes-office-for-mac#june-27-2023
And for Beta channel: https://support.microsoft.com/en-au/office/outlook-for-mac-release-notes-for-beta-channel-builds-d6347358-5613-433e-a49e-a9a0e8e0462a
A workaround for me that works is switching back to Legacy Outlook (instead of 'New Outlook). This enables me to send emails with functional images and attachments.
I truly hope this gets fixed soon, as it is totally unprofessional to send emails out to people only for recipients to have to report to you that contents are failing..
Thank you! I too am having this issue and switched back to Legacy Outlook. This seems to have fixed the attachment issue. I hope this is resolved soon because I had just gotten used to the new Outlook.
Same issue, despite updates, still not working. Now on 16.75