Outlook for macOS: Dropping attachments (randomly)

Anonymous
2023-06-05T09:33:54+00:00

Hello all,

For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.

I have the latest version 16.75.

macOS is also updated, i.e., macOS Ventura 13.4 (22F66).

I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.

Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.

This is example how it looks when I add picture to the e-mail when the message is sent.

If I try it once again on the second attempt the attachments/pictures are sent without issues.

I need help, please.Any advice?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-08-24T00:16:22+00:00

    I have the same problem and it is beyond embarrassing and unprofessional.

    Any solutions? I am desperate.

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  2. Anonymous
    2023-08-23T23:07:16+00:00

    I was able to find a workaround, use OWA (or whatever it's called now :) ). I just don't like using my web browser to do email. Maybe I'm old fashioned.

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  3. Anonymous
    2023-08-23T22:54:54+00:00

    This issue actually goes back 2-3 years. The previous discussion is available in archives, but cannot be replied to as MS closed it.

    maybe it's a back door for more scammers to get our info and steal from us, I bet that's it. I know a Nigerian Prince that has $5 million dollars they want to put in your acct!

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  4. Anonymous
    2023-08-23T22:38:03+00:00

    It makes absolutely no sense that the issues was confirmed 11 July 2023 and not even potentially fixed by 29 August 2023. Help me understand?

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  5. Anonymous
    2023-08-23T22:07:48+00:00

    Same exact issue here, just started happening! Can I say this is ridiculous, how can an email application remove pictures and attachments?

    PLEASE!!!! This must be fixed! I can no longer use Outlook, period!!

    Watch this happen in real time: https://app.screencast.com/8QNcYUbXn9bDB

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