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Hello all,
For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.
I have the latest version 16.75.
macOS is also updated, i.e., macOS Ventura 13.4 (22F66).
I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.
Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.
This is example how it looks when I add picture to the e-mail when the message is sent.
If I try it once again on the second attempt the attachments/pictures are sent without issues.
I need help, please.Any advice?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I switched to legacy version a while back due to this issue and now I'm seeing a message in that version that "The new Outlook for Mac is here! The new version will launch then next time Outlook restarts.". Are they now forcing you to the new version with this attachment issue still out there?
I switched to the preview channel and tried it with version 16.77. And unfortunately the attachments thing still doesn't work. Now I'm tired of it and only use the legacy version. I will also recommend this to all users in our company. The advantage of the legacy version is that I can now also manage my to-dos directly again. I will not switch to the new version until it is declared as final. Unbelievable what Microsoft is doing to us users.
The issue is still persistent as of today... the version is 16.76.2 (23082700)
But, it started to be impacting the business, seems not funny any more...
Just replicated the problem again... Still "unattaching" the attachments to the outgoing email. I have updated both MacOS, Outlook, and switched to Legacy Mode and back... still an issue it seems.
I wonder how one gets the 23082700 version? Looks to be a newer version than 23081101. Looks to be the German version as well?
I downgraded to the Legacy, restarted and then moved to the New Outlook and I'm still at 23081101.