Outlook for macOS: Dropping attachments (randomly)

Anonymous
2023-06-05T09:33:54+00:00

Hello all,

For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.

I have the latest version 16.75.

macOS is also updated, i.e., macOS Ventura 13.4 (22F66).

I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.

Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.

This is example how it looks when I add picture to the e-mail when the message is sent.

If I try it once again on the second attempt the attachments/pictures are sent without issues.

I need help, please.Any advice?

Outlook | MacOS | Legacy Outlook for Mac | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

91 answers

Sort by: Newest
  1. Anonymous
    2023-06-28T06:32:01+00:00

    I have the same issue since 2 weeks, everyhting is the newest Version. When will this finally be fixed? I can't belive a business provider software company isn't able to fix this in time and once for all. My Clients start to think im a incapable of sending emails with attachementsm this can't be. Please provide a fast and lasting bug fix.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-06-27T12:18:53+00:00

    Same here. 16.74.1 (23061800) and AutoUpdate shows it is up to date.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-06-15T21:24:54+00:00

    I also have this issue on 16.74 as well as 16.75 - its embarrassing that my client keeps dropping attachments.

    Can we please have an update?

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-06-15T06:26:01+00:00

    Hi,

    do you have any update? I just received another Outlook update, version 16.75.23061307 and the issue was not fixed.

    It's very annoying for me. I guess I will change the application for some better which works.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-06-07T13:55:35+00:00

    Hello,

    my actual version is 16.75,

    How I can proceed the rollback to the previous version?

    When you can expect the fix will be deployed?

    Thanks

    Martin

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments