Outlook for macOS: Dropping attachments (randomly)

Anonymous
2023-06-05T09:33:54+00:00

Hello all,

For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.

I have the latest version 16.75.

macOS is also updated, i.e., macOS Ventura 13.4 (22F66).

I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.

Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.

This is example how it looks when I add picture to the e-mail when the message is sent.

If I try it once again on the second attempt the attachments/pictures are sent without issues.

I need help, please.Any advice?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-07-26T14:55:46+00:00

    Doesn't work, uses some random email that it generates and doesn't use my Company email, so outlook 365 is useless.

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  2. Anonymous
    2023-07-26T14:34:03+00:00

    Have you tried it via the Outlook web interface? It always works for me.

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  3. Anonymous
    2023-07-26T14:17:10+00:00

    My workaround failed, that is I'd upload attachments to Dropbox and send the link. Well...my clients company doesn't allow links to be accessed for security reasons, but does allow attachments. After 3 attempts at sending attachments and looking like a fool, I finally took a photo of the docs and text it to them.

    1. you forget the attachments
    2. you forgot them again!
    3. oh, I guess you do have a problem. oh well, you can text them can't you?
    4. got the texts!

    At a loss on this, how hard can a fix be? My opinion, Tech needs to JUST WORK or toss it in the garbage. it's a shame, as I have preferred Outlook for years.

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  4. Anonymous
    2023-07-26T10:13:10+00:00

    It's really a shame that such basic functions suddenly don't work anymore and obviously Microsoft doesn't need to fix this quickly. But hey, they are a small company and probably don't have the capacity to do this.

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  5. Anonymous
    2023-07-25T21:49:51+00:00

    Same problem Here,

    Today arrive an update but the issue is intermittent and still happens.

    Any update on this Issue?

    Microsoft Need resolve this issue, share available patches or share one stable version of Outlook for Mac

    Thanks

    Regards

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