Outlook for macOS: Dropping attachments (randomly)

Anonymous
2023-06-05T09:33:54+00:00

Hello all,

For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.

I have the latest version 16.75.

macOS is also updated, i.e., macOS Ventura 13.4 (22F66).

I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.

Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.

This is example how it looks when I add picture to the e-mail when the message is sent.

If I try it once again on the second attempt the attachments/pictures are sent without issues.

I need help, please.Any advice?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-08-14T14:37:20+00:00

    Same issue here! I thought I was losing my mind! Ventura 13.4.1 and Outlook for Mac 16.75.2

    So nice to hear I'm not alone, but so disappointing to see that there is no resolution or response from Microsoft.

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  2. Anonymous
    2023-08-14T07:18:07+00:00

    Hi De Paul,

    Is there any update from Microsoft as to when the update with the fix will be rolled out to all users?

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  3. Anonymous
    2023-08-12T21:44:32+00:00

    The silence is deafening from Microsoft and it shouldn't be like this.

    As a workaround I have a windows VM running on the mac and now have to use this instead of the mac version of outlook. Its nuts!

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  4. Anonymous
    2023-08-11T18:22:49+00:00

    Same issue with two of our clients.

    Seriously Microsoft, this is unacceptable and needs to be remediated sooner than later.

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  5. Anonymous
    2023-08-11T16:15:44+00:00

    I can confirm this issue still exits in Version 16.76 (23080400) and is extremely frustrating.

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