Using older versions of Outlook for Mac for personal email and calendar
How can we escalate this issue? This is frustrating to say the least!
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Hello all,
For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.
I have the latest version 16.75.
macOS is also updated, i.e., macOS Ventura 13.4 (22F66).
I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.
Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.
This is example how it looks when I add picture to the e-mail when the message is sent.
If I try it once again on the second attempt the attachments/pictures are sent without issues.
I need help, please.Any advice?
Using older versions of Outlook for Mac for personal email and calendar
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How can we escalate this issue? This is frustrating to say the least!
I'm on mac Outlook version 16.76 and the dropped attachment problem still exists. This is extremely frustrating and comes across as unprofessional. PLEASE FIX ASAP!
I am experiencing the same issue -- attachments AND embedded images are stripped randomly when sending to clients. It appears random and is making the Outlook Mac app untenable. Attachments are fundamental to using the app. I updated to the new release 16.76 today that was supposed to have a 'fix' but it does not fix this behavior.
Hi
I had exactly the same issue with Outlook on my macOS 13.5, the attachment dropping would appear more and more increasingly until i was unable to sent any an attachment, everything was on latest updates.
The issue was not solved but switching to legacy outlook did the trick.