"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

203 answers

Sort by: Oldest
  1. Anonymous
    2025-05-06T08:22:57+00:00

    I finally got the feature today. I was following this thread for quite some time.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-05-06T08:32:22+00:00

    I finally also have this feature...wow that took awhile!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-05-06T08:37:08+00:00

    I also have it now.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-05-06T09:14:28+00:00

    Got it here also! FINALLY!!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-05-07T14:28:38+00:00

    Oh muh goodness, it finally started hitting my versions! Woot Woot!

    Almost 2 years on the dot from the original post. Lightning fast!! pew pew pew!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments