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Hi,
I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.
When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.
Can anyone tell me how show these shared account folders in my favorites?
Thanks
CM
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Right-Click on the Inbox, or any other folder, and Add to Favourites.
You can also click on the three-dot menu of the folder.
This works on any folder in all my shared mailboxes.
Only on the Desktop App - Outlook 365. It does not work on the web version or the PWA (i don't know if these two are the same).
Right-Click on the Inbox, or any other folder, and Add to Favourites.
You can also click on the three-dot menu of the folder.This works on any folder in all my shared mailboxes.
Only on the Desktop App - Outlook 365. It does not work on the web version or the PWA (i don't know if these two are the same).
Doesn't work for mailboxes under "Shared with me", just your own, which is the entire problem. (Appears to be build 2025-1-20 on my PC so maybe there's a newer build?)
It does not appear to be in 20250214004.06 either.
Oh damn, I thought this fix was all about the "Shared with me" mailboxes not being able to add to favourites?
Once again I am left disappointed with Microsoft, they break everything and take a ridiculously long time to fix them!!!!
It is about the Shared with Me Mailboxes.