"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-08-05T20:23:33+00:00

    Dear Microsoft,

    Same problem running several Microsoft Account and multiple E-Mail Account behind this.

    Some are shared and some are not, the once that are not dshared can be added to favorites no issue.

    The Shared inboxes cannot be added to the favorites list anymore, this is rather impossible to work with.

    Please advise soonest when a this is patched up and folders from shared Mailboxes can be added to favorites again.

    Doesn't seem to hard to achive.

    Kind Regards,

    Marcus BdR.

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  2. Anonymous
    2023-08-05T23:07:11+00:00

    I have the same issue as this and the speed of Microsoft to develop this is frustrating.

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  3. Anonymous
    2023-08-08T16:55:31+00:00

    Microsoft please fix this issue asap...

    The "New" Outlook looks pretty neat, but missing the functionality to add folders of shared mailboxes to my favorites is 100% a deal breaker. Not only for me, I'm 100% sure that over 50% of my customers use the favorites, not only to switch fast between shared mailboxes, but to have an overview of the unread messages of the important folders.

    I have over 10 shared mailboxes I have to look in, I'm using my favorites over 80% of the time, not having this feature will hit my productivity hard...

    Until this is fixed I'll refuse to move to the "New" Outlook

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  4. Anonymous
    2023-08-09T03:28:47+00:00

    Hi Microsoft,

    I would like the Shared Mailboxes to be able to be added to my favourites, and removed from favourites, at will in the new Outlook desktop app.

    I currently have access to my own email and 5 shared mailboxes through my work. Depending whose role I am assisting at any given time, will affect which inbox/es I need to be able to monitor and access quickly from my favourites at any given moment.

    Please add the favouriting to the new Outlook desktop so that I can continue to work as I do now - efficiently!

    Thank you!

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  5. Anonymous
    2023-08-21T17:03:43+00:00

    I will also share feedback portal URL so that you can submit your feedback directly to our product developer team: Microsoft Feedback portal

    I would really appreciate your kind cooperation and precious time.

    Sincerely,

    Darpan

    Sadly, my GCC account is blocked from the MS Feedback Portal. Sigh...

    This is a HUGE step backwards for Microsoft. They try to make the OS look like Mac. They try to dumb down Office to make it look like Google. They even added a button without the desktop version of Outlook to open the cloud version of Word. Can't wait to see what is next. (Actually... I can wait)

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