"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-01-13T08:48:25+00:00

    I Saw a communication from Microsoft advising that this will roll out in January 2025.

    Check the Road Map: https://www.microsoft.com/en-us/microsoft-365/roadmap?msockid=2c7e849e534d6c751281918c52086d8d&filters=Outlook&searchterms=388913

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  2. Anonymous
    2025-01-13T12:18:41+00:00

    OMG, seriously? LOL

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  3. Anonymous
    2025-01-13T12:29:35+00:00

    Did I read the Road Map wrong?

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  4. Anonymous
    2025-01-13T14:06:06+00:00

    No! I'm just shocked, and delighted, is all

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  5. Anonymous
    2025-01-13T14:17:23+00:00

    Fingers crossed it does this time.

    We have seen many rollout dates come and go, with it being pushed back further and further.

    The fact that it still says Jan 2025, still, is promising, with them not already pushing this back.

    🤞🏽🍀🌠

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