"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-07-08T01:17:31+00:00

    Still not fixed as of Jul 7, 2024

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  2. Anonymous
    2024-07-10T16:19:26+00:00

    This lack of functionality in the New Outlook was not thought through and is a total mess. Very disappointed. I also support several people and have noticed flaws in this release within the first 5 min of use. WTH?

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  3. Anonymous
    2024-07-19T00:42:48+00:00

    Please allow the share mailbox folder to be added to the favorites sooner rather than later!

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  4. Anonymous
    2024-07-19T12:10:14+00:00

    I'm with you all. I have two work email addresses, and in the classic outlook, that worked just fine. They each had their own entry in the outlook app.

    Now, with the new outlook, I can only view the second email address under the "shared with me" tab. That's nowhere near as good.

    And to make it worse, I can't even fix the problem by making the second email address, or that email address's inbox, a favourite.

    This needs fixing soon.

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  5. Anonymous
    2024-07-23T15:33:20+00:00

    After testing some suggestions for adding my shared inbox to the Favorites in New Outlook, I chose to switch back to Classic and it requested feedback and after my submission of the feedback it offered a few references which one pointed to this Development issue and it's future release date October 2024. Let's hope this will be seen in a few months. :-)

    https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=388913

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