"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-03-18T18:34:17+00:00

    Microsoft Outlook Version: 1.2025.312.200 (Production)

    Still no sign of this feature

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  2. Anonymous
    2025-03-13T10:54:27+00:00

    Hi

    For me it is now possible to pin a shared mailbox. It is showing content from some random folders in the mailbox.

    Absolutely useless.

    Regards Sjoerd

    It sounds like you are just doing something that was always available.

    I believe you have just pinned emails sent to that address, as opposed to a folder from the Shared Mailbox.

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  3. Anonymous
    2025-03-13T10:46:12+00:00

    Hi

    For me it is now possible to pin a shared mailbox. It is showing content from some random folders in the mailbox.

    Absolutely useless.

    Regards Sjoerd

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  4. Anonymous
    2025-03-12T16:26:52+00:00

    I'm also in the UK, and I haven't got it either - still can't pin folders from any shared mailboxes.

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  5. Anonymous
    2025-03-12T16:15:20+00:00

    Hey, fellow frustrated users, lol.

    Is anyone seeing this functionality, yet?

    https://www.microsoft.com/en-us/microsoft-365/roadmap?msockid=2c7e849e534d6c751281918c52086d8d&filters=Outlook&searchterms=388913

    Apparently, it has been getting rolled out, since Feb, but I am yet to see it. I am in the UK. Anyone in other regions got this, yet?

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