"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-01-05T10:21:10+00:00

    It seems to be available on the refreshed Outlook for Mac.. The Mac version is like a totally different experience, feels completely different to the windows versions..

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  2. Anonymous
    2024-01-05T09:08:49+00:00

    They can switch back to OLD Outlook at this moment.

    But once they can't switch, it will be HUGE prob.

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  3. Anonymous
    2024-01-05T04:03:27+00:00

    We've lost some customers for this missing functions. They're moved to other mail solutions.

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  4. Anonymous
    2024-01-04T23:17:51+00:00

    This is something used mostly by companies. It is completely crazy to use shared mailboxes with this design!!!

    The CEO of the company I manage turned on the new outlook by mistake, having 8 shared boxes and 4 full accounts it was a huge mess, it was immediately requested to the IT toi set things back to the old version and suggested to look for a alternative program...

    I don't get how Microsoft plan things but this look as a HUGE step back and lately most of the developments seem to forget many users are inside a company where the things need to be stable and working all we see is useless stuff even on Windows Pro so I wonder what is this "vision" for the future...

    But wait they created a Copilot new key, hope it can run over the "bad decisions team"

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  5. Anonymous
    2024-01-02T11:57:22+00:00

    Hi,

    for our company also very important feature. Please add ability to make Inbox of shared mailbox as Favorite.

    I ask our employees to migrate to new Outlook and this is most missed feature for them.

    Thank you.

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