"New" Outlook: Add Shared Mailbox to Favorites

I agree with everyone about this being an utter-shambles, and if anyone has read the various pages of posts, you will see various by me expressing my frustrations.

I do think, however, that new posters need reminding, or pointing in the direction of the post I am replying to. Namely this URL:

https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=375635

@Killing-me-MicroSoftly found this on the development roadmap, which states that they expect to be, finally, rolling out this feature by July.

If you read the roadmap item, though, you will see that it seems we will be required to manually add each Shared Mailbox to Outlook, if we want to utilise "All" the features of New Outlook.

This isn't a huge deal for me, as although I do have access to around 30 different Shared Mailboxes, there is only one that I need to be continuously monitoring. This means I would only need to add that one mailbox manually.

However, I think a lot of others out there will have many they need to perpetually monitor, so they will have to manually add each Shared Mailbox 🤦🏽‍♂️.

Moreover, as a Microsoft 365 reseller, it also means that I will need to manually add lots of Shared Mailboxes for my clients, if I want them to have all functionality, and not be continuously calling me asking why they cannot do X, Y and Z, Very frustrating, but at least they are, slowly, progressing with these basic features that should have existed since day one.

The other relevant link is this, which is where Microsoft rolled out the "auto-mapping" of Shared Mailboxes.

https://www.microsoft.com/en-us/microsoft-365/roadmap?featureid=164199

We can only hope that, eventually, the "auto-mapping" will simply give us full functionality on all mailbox types, without the need the manually add each.

There are so many other issues too. Rules don't work the same way. You can't drag an email message to another folder, you have to save it on your desktop first and so many others I can't remember them. I tried using it for over 4 months and finally gave up. I know they are going to mandate it soon and I am dreading it!

I am having the same issues! Would love to get these answers so we can utilize the new and improved Outlook without the extra hassle. Hoping for answers soon!

The fact this is still an issue is absurd! They force this new outlook onto us, and it does not even perform the same. I cannot even access one whole inbox because of the 'new' update. And now I cannot add a shared inbox to my favorites for easy access. This is ridiculous.

How is this so difficult? We are months in and this still doesn't work.

They have allowed adding the email as a shared as far as I can see, but then you can't control what it shows you.

When you add by the email address, I can't find any way to only show me the Inbox, and it shows me focused rubbish I don't need. Or stuff that's been read or deleted…
And a lot of the time doesn't show when an email arrives. I mean really, why would you break email so it doesn't report new mail, a new low this is.

All I want to see is the Inbox of each shared mailbox. I have 9 boxes to watch, and the Inbox is the only valid part for me.

They need to stop doing what they think we need and actually produce what we do need...