"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-09-25T18:51:05+00:00

    Problem is that this adds all e-mails and not only the inbox folder.

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  2. Anonymous
    2024-09-25T18:41:27+00:00

    Thanks doc-binjuice!

    I am using the New Outlook Desktop app.

    I hovered over the "Favorites" heading. The three dots appeared. I clicked on them and selected "Add Favorite". I then typed the email address and selected the correct Inbox from the choices. I now have my shared inbox in my favorites area.

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  3. Anonymous
    2024-09-16T13:49:51+00:00

    True, if multiple people are working on the same shared mailbox, it would not work. I just wanted to share the workaround I found for my specific setup in case it helped any of the others. Thank you David!

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  4. Anonymous
    2024-09-16T13:35:48+00:00

    Don't think that's really going to work if multiple people are working on the same shared mailbox, as is often the case.

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  5. Anonymous
    2024-09-16T13:19:38+00:00

    My Group Inbox has emails all from the same email address. I was able to create a new Folder under 'Favorites' and set up a rule for those emails to be forwarded to it. I'll still have to go back and mark them as read in the original folder but at least I can see them up top.

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