"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

203 answers

Sort by: Most helpful
  1. Anonymous
    2024-01-05T10:21:10+00:00

    It seems to be available on the refreshed Outlook for Mac.. The Mac version is like a totally different experience, feels completely different to the windows versions..

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-01-05T09:08:49+00:00

    They can switch back to OLD Outlook at this moment.

    But once they can't switch, it will be HUGE prob.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-01-05T04:03:27+00:00

    We've lost some customers for this missing functions. They're moved to other mail solutions.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-11-25T10:34:03+00:00

    It's very important for me and my customers to have some shared folders in favorites . Is possible from any older outlook version like the save as in attachments

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-10-26T10:41:38+00:00

    following for updates.

    Was this answer helpful?

    0 comments No comments