"New" Outlook: Add Shared Mailbox to Favorites

Anonymous
2023-05-16T13:57:45+00:00

Hi,

I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.

When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.

Can anyone tell me how show these shared account folders in my favorites?

Thanks

CM

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-02-27T12:39:00+00:00

    Everyone in our organisation received the update today.

    The roll out is still going.

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  2. Anonymous
    2025-02-20T03:54:46+00:00

    Where do I find the version, such as 20250214004.06.

    I will check to see which one I have.

    Found it.
    I have Version 1.2025.205.100

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  3. Anonymous
    2025-02-20T03:48:59+00:00

    The screenshot I posted is of the Shared with Me mailboxes.
    These are Mailboxes created by Admin and shared with some of us in the organisation.

    Here' i an example of one of them already added to Favourites with the option to remove it.
    Perhaps it is still rolling out.

    I have Version 1.2025.205.100

    Image

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  4. Anonymous
    2025-02-20T01:56:12+00:00

    Oh damn, I thought this fix was all about the "Shared with me" mailboxes not being able to add to favourites?

    Once again I am left disappointed with Microsoft, they break everything and take a ridiculously long time to fix them!!!!

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  5. Anonymous
    2025-02-20T01:37:01+00:00

    It does not appear to be in 20250214004.06 either.

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