Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
When will this be fixed? I need access to my .pst files.
New Outlook won't open .pst files
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
The new version of Outlook for Windows (Microsoft Outlook Version 1.2023.425.600 - Production) no longer allows me to open my old .pst archive files.
All documentation refers to a File menu that this version does not have at all.
Outlook | Windows | Classic Outlook for Windows | For home
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
116 answers
Sort by: Oldest
-
Anonymous
2024-01-16T18:01:32+00:00 -
Anonymous
2024-01-26T08:13:38+00:00 For me, as well as perhaps many other Outlook users, access to older PST files is essential! They have helped me for years to keep my contacts and emails organized. I have to keep using them for both personal and professional reasons. Re-supporting PST files in the New Outlook is highly recommended!
-
Anonymous
2024-01-29T17:55:48+00:00 Since nobody realized that, and Microsoft haven't provided a FAQ, I need to answer this.
"Outlook" and "New Outlook" are different programs. One is part of Microsoft Office/365, and the other is the evolution of the Mail client for Windows 10. Therefore, New Outlook is not a drop-in replacement for the Office counterpart, as lacks support for PST, unlike it's Office counterpart.
-
Anonymous
2024-01-29T20:28:56+00:00 Unfortunately, it seems to me that the New Outlook, which is part of Microsoft 365, does not support PST files either. I have another issue with it regarding the missing Search Folder feature, so I have switched back to the old Outlook, but the other day I tried to turn on New Outlook again and it warned me that the New Outlook does not support PST files, so I switched back again.
-
Anonymous
2024-01-30T19:20:56+00:00 World Economic Forum - You will own nothing, and you will like it.