New Outlook won't open .pst files

Anonymous
2023-05-09T05:07:51+00:00

The new version of Outlook for Windows (Microsoft Outlook Version 1.2023.425.600 - Production) no longer allows me to open my old .pst archive files.

All documentation refers to a File menu that this version does not have at all.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-09-27T22:45:05+00:00

    Indeed! The price of progress is privacy. Alway has been.

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  2. Anonymous
    2023-09-28T11:49:40+00:00

    Mailstore is a proper alternative. However one of the drawbacks is that the free single user subscription does not support automated archiving. So, even with Mailstore installed, this new Outlook still is no improvement what so ever..... This is truly a shame and MS UNWORTHY....!

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  3. Anonymous
    2023-10-05T06:23:17+00:00

    This is one of the worst mistake or strategy a company can have. As we all must have so many mails in PST Files (as i do have around 40GB 4 Files) which turn useless junk. Better to shift to old Outlook instead working on such disappointing New Outlook where they have nothing new technically beside fooling and increasing cost burden on the Client.

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  4. Anonymous
    2023-10-05T07:01:22+00:00

    Agreed. I tried it and found everything out. Fortunately, for the moment, we are able to click in the upper righthand corner and revert back to the old so we can do whatever we can do to preserve them. I have moved some into the active synced cloud one.

    This issue is Microsoft is discontinuing and not supporting the old version. The final transition is to happen the end of this year. It is a complete nightmare. It is clear that what they are doing is forcing people to move those files into the main synced cloud one and pay money for more cloud space.

    Because we will no longer have on our local drive, they will not really be our private files. We are exposed.

    Also, if you have dragged emails into an explore folder for keeping, they will no longer open.

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  5. Anonymous
    2023-10-05T07:11:28+00:00

    I am sorry, I just now saw your comment. Yes, you can revert, but only until end of year when they force the new version.

    To revert for the moment. In the upper righthand corner there is an option to click to go back so we can do whatever we can do to preserve them. I have moved some into the active synced cloud one.

    It is a complete nightmare. It is clear that what they are doing is forcing people to move those files into the main synced cloud one and pay money for more cloud space.

    Because we will no longer have on our local drive, they will not really be our private files. We are exposed.

    Also, if you have dragged emails into an explore folder for keeping, they will no longer open in the new version.

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    1 person found this answer helpful.
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