New Outlook won't open .pst files

Please read my post dated today 2-10-2024 which read as follows: So what is the solution for continued accessibility to the emails within my .pst file?

My Post:

I have worked with Microsoft Techs since earlier 2023 regarding the inability to access my .pst file following an update and I just found this thread in February 2024 after my pst file has now become corrupted.

I have spent a year trying to deal with this problem while trying to run a multi-milliondollar consulting business which is dependent upon access to my contacts and email history with my clients. After weeks on the line with Microsoft immediately following the suspect download with the assistance of Microsoft techs who were unfamiliar with the issue, they had me reload the software numerous times, run numerous system checks, run scanpst.exe and following the final reload of Microsoft now the program which allows Microsoft to dial into my system isn't functional......also corrupt probably.

Personally I realized I believed the issue was a programming bug that Microsoft hadn't disclosed to techs and eventually I expected a program fix so I continued to attempt to downsize, compress the size of my .pst file, run scanpst.exe, run repair on the Microsoft 365 program and even though my Outlook program frequently failed when I tried to access emails through the .pst file I could view them.

Now my .pst program is completely corrupt and after a thorough recital of the events of the last year a Microsoft tech's response to me was to run scanpst.exe once again.

Then I happened upon this thread. Why if Microsoft was going to limit the functionality of users who accessed Microsoft 365 through a .pst file wasn't that aggressively advertised through marketing announcements to Microsoft 365 users prior to the respective Microsoft upload being dropped onto users' computers?

And now I understand this was not a programming error but an intentional act by Microsoft which they have failed to publish to their users or even their own tech staff?

I need access to my .pst file to run my business NOW! Even if I change the business email account I have had for over two decades to a new email address with an outlook extension, how do I import the emails from my now corrupted .pst file so they can be accessed through Microsoft 365?

I have to have an answer to this question and as a loyal Microsoft user who once owned Microsoft programs and now utilizies the programs through Microsoft 365 I deserve a response!!!

If I had been advised of the change in Microsoft 365's functionality I could have taken actions to secure access to the emails in my pst account and set up a new Microsoft email account without an interruption to my business...which has been ongoing for over a year now.

Please respond!

What are our recourses as Microsoft users?

Naturally, any email files associated with Microsoft are fully functional.

Hoarding emails is one thing that can be resolved in different ways, but if you have to conduct an email investigation using Microsoft's Compliance tool, you will get a PST file with the contents of the investigation. Once the old Outlook client is gone, there appears to be no way to open the PST file that MICROSOFT generated. THAT'S the biggest issue I have found with this apparently short-sided decision.

One Note? I've never worked out how to use One Note for anything.

That would be great if there were companies going after them for this, even though it might be a losing battle. What would hurt them most is a mass exodus. The issue in changing providers is finding one that is as comprehensive as them. I have loved Outlook for years, since it started, now I am trying to think of alternatives.

I have moved some of my pst's to the synced cloud pst until I can figure out how to preserve them. I am only dealing with home use, since before 2000 and there are too many to print to a pdf, so I can't imagine the harm it will do to a company.

I don't know if you tried... I thought wait a minute... I have dragged emails into explore folders where I could open them if I want or need to. Guess what... nope. I would have to have to look though every explore folder to see if there are some in there and pdf them, yikes! I am extremely organized and still I have a lot of explore files.

When reading your response, at the bottom of the Microsoft email, there was a message about Tech Scams. Talk about tech scams, how ironic. Cloud has benefited these money hungry monopolies more than they've benefitted their user base. Next will be pay as you go....it's already starting in some industries.