New Outlook won't open .pst files

Anonymous
2023-05-09T05:07:51+00:00

The new version of Outlook for Windows (Microsoft Outlook Version 1.2023.425.600 - Production) no longer allows me to open my old .pst archive files.

All documentation refers to a File menu that this version does not have at all.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-10-05T07:11:28+00:00

    I am sorry, I just now saw your comment. Yes, you can revert, but only until end of year when they force the new version.

    To revert for the moment. In the upper righthand corner there is an option to click to go back so we can do whatever we can do to preserve them. I have moved some into the active synced cloud one.

    It is a complete nightmare. It is clear that what they are doing is forcing people to move those files into the main synced cloud one and pay money for more cloud space.

    Because we will no longer have on our local drive, they will not really be our private files. We are exposed.

    Also, if you have dragged emails into an explore folder for keeping, they will no longer open in the new version.

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  2. Anonymous
    2023-10-05T06:23:17+00:00

    This is one of the worst mistake or strategy a company can have. As we all must have so many mails in PST Files (as i do have around 40GB 4 Files) which turn useless junk. Better to shift to old Outlook instead working on such disappointing New Outlook where they have nothing new technically beside fooling and increasing cost burden on the Client.

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  3. Anonymous
    2023-09-27T22:45:05+00:00

    Indeed! The price of progress is privacy. Alway has been.

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  4. Anonymous
    2023-09-22T12:31:05+00:00

    it's unbelievable that MS can launch this new platform completeley revisited not considering alla the features... I'm an addicted and I'm really an outlook fan but I'have to switch back. It's disappointing cause the new outlook it's interesting anda very quick in drilling down to the other sw (for instance teams). A lot of work to do.....

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  5. Anonymous
    2023-09-20T23:23:20+00:00

    A great find. It's shameful that Microsoft doesn't have the customer relations acumen to have realised how much its customers value their archives in .pst files. It should have been a simple matter to have provided a procedure to import .pst data to the new archive folder.
    By the way, have you found a way to use MailStore to import .pst data to the new Outlook?

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