When sending emails from QuickBooks with Outlook, edits are discarded and the mail is sent as created by Quickbooks.

Anonymous
2022-10-18T02:15:10+00:00

The Outlook bug in this year-old thread is back.

https://answers.microsoft.com/en-us/outlook_com/forum/all/cannot-edit-quickbooks-generated-outlook-emails/cc37fa11-b801-4df4-ac5a-0dfef52be63f

Steps to reproduce:

  1. Create invoice in QuickBooks, click "Email" button.
  2. A draft email is created in Outlook from your default invoice template with the invoice attached.
  3. Edit that email - add or remove text, and send.
  4. Look in Sent Items. The sent email DOES NOT HAVE YOUR EDITS.

This is subtle, and super annoying - how often do you think to check if your e-mail got sent the way you wrote it? I only noticed because I went back to copy some text that I had written for a new e-mail and saw that it was missing from the email as sent.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-11-16T14:58:30+00:00

    John,

    You can also try manually adding it:

    [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides] "ofqmojruwvzbn60"="false"

    1. Open Regedit and navigate to the path above
    2. Right click on Overrides and click new String value
    3. Name the string ofqmojruwvzbn60
    4. Double click on the name and for Value data: put false

    It will look like below.

    Image

    NOTE: When this issue gets addressed you will need to remove the regkey or it could cause failures long term. Please keep track of this thread so we can make sure the key gets removed. Or, alternately put a reminder on your calendar with this post or the reg key to early next year and remind yourself to remove the key.

    Perfect that worked! Thanks!

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  2. Anonymous
    2022-11-16T14:42:08+00:00

    John,

    You can also try manually adding it:

    [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides] "ofqmojruwvzbn60"="false"

    1. Open Regedit and navigate to the path above
    2. Right click on Overrides and click new String value
    3. Name the string ofqmojruwvzbn60
    4. Double click on the name and for Value data: put false

    It will look like below.

    NOTE: When this issue gets addressed you will need to remove the regkey or it could cause failures long term. Please keep track of this thread so we can make sure the key gets removed. Or, alternately put a reminder on your calendar with this post or the reg key to early next year and remind yourself to remove the key.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-11-16T14:07:25+00:00

    Try this as per Microsoft

    Thank you for your patience with me. Copy the text below and paste it to the Notepad file, then click on 'File' > 'Save as' and select your Desktop. Lastly, save it with the name 'Outlook.reg' (without the quotes) as a REG file. Note: Please remove the extension '*.txt', while saving the file.

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides] "ofqmojruwvzbn60"="false"

    Lastly, double-click on the REG file (Located on your Desktop) to merge it and restart your computer. After the change, please restart the PC and let us know the result. 

    Hmm didn't work for me. Followed the instructions merged it successful and rebooted but emails from QB still don't save.

    Not sure if I did something wrong.

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  4. Anonymous
    2022-11-16T06:57:16+00:00

    This is the key MS asked me not to distribute. It has worked for me, but per messages back in the thread, it's not a permanent fix if MS changes something again.

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  5. Anonymous
    2022-11-15T23:56:31+00:00

    Try this as per Microsoft

    Thank you for your patience with me. Copy the text below and paste it to the Notepad file, then click on 'File' > 'Save as' and select your Desktop. Lastly, save it with the name 'Outlook.reg' (without the quotes) as a REG file. Note: Please remove the extension '*.txt', while saving the file.

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides] "ofqmojruwvzbn60"="false"

    Lastly, double-click on the REG file (Located on your Desktop) to merge it and restart your computer. After the change, please restart the PC and let us know the result.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments