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Installed Office365/Outlook on a brand new Mac running Monterey and setup my email account. Need to import a PST from previous computer. File > Import (and Export) are greyed out. Mac user is an admin.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Marty Wong. Your description of the current situation with New Outlook for Mac is excellent. Why indeed do Microsoft sell software that does not work. It appear also that this situation has existed for a long time. Microsoft, please fix this as soon as possible. Bob UK.
Marty Wong...having spent 15 years living in Shenzhen PRC...you'll know its a shared sense of humour when I say "Marty you are not "wong"...you are so spot on"..., I, too have wasted at least 5-6 hours thinking I am an effwit not being able to work this out. Thanks for restoring my sanity at least. Happy New Year Xin Nian Kua Le or Gong Xi Fa Cai.
what a joke...having to revert back to the older version so we can upload a MS CSV file
In addition to the new version being unusable, the older version is a dumpster fire as well. I came here to find a solution for export/import of calendars because that function is a joke on Mac. It restores to 'on my computer' (which leaves a heap of garbage on your Mac when you finish as a "bonus"), and there is apparently no way to merge it into the desired account so that it syncs with Outlook. I "get" that msft would love for everyone to use their products only, but that is NOT reality. Other companies who have both platforms and products develop their products the same across platforms. The answers on here are not helpful either... :-(
If only there were a regedit type hack tool for outlook.....teheeeheeee.
I hade the same issue and was resolved by switching back to older version.