Import greyed out in Outlook for Mac

Anonymous
2022-02-19T12:18:08+00:00

Installed Office365/Outlook on a brand new Mac running Monterey and setup my email account. Need to import a PST from previous computer. File > Import (and Export) are greyed out. Mac user is an admin.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-12-13T14:33:47+00:00

    Totally agree. useless and one held hostage by my host to use MS.

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  2. Anonymous
    2024-02-06T15:58:46+00:00

    Hi,

    Still the same problem with Outlook 365 for mac.

    1.

    .OLM export from old version is ok, but import in new version look & feel -> grey out.

    Solution when you export .OLM from old -> switch to new -> select On My Computer -> import option is availble
    Via File Import/ export will be still greyed-out.

    2.

    And

    also in old version is the search option (searching for specific e-mail s) not accessible/ defect/ error!

    only in the new version it works.? This can not be repaired via Mac os spotlight repair. This is also a Microsoft bug!

    I even bought a new Mac 2024 M3 chip, but still the same effect with complete new Office 365 install, so no old mac to new mac.

    • Outlook for Mac
      versions 16.81.2 (24012814)
    • Macos: Sonoma 14.3
    • date: 6 February 2024

    Office 365; a Great Product!

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  3. Anonymous
    2024-04-25T19:25:54+00:00

    i found in the classic mode, but when you will make it available in the new mode

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