Import greyed out in Outlook for Mac

Anonymous
2022-02-19T12:18:08+00:00

Installed Office365/Outlook on a brand new Mac running Monterey and setup my email account. Need to import a PST from previous computer. File > Import (and Export) are greyed out. Mac user is an admin.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

48 answers

Sort by: Most helpful
  1. Anonymous
    2023-05-12T16:47:20+00:00

    We upgraded to MS365 because our MS Teams trial ran out. Boy are we regretting the upgrade. We kind of forgot why we'd avoid MS for all these years.

    I love it how to remove a calendar you have to go it "Add calendar". Like going to the start menu to shut down.

    Best of all though, since we upgraded we've lost the ability to access the files client's have shared with us via OneDrive because of some issue with an old deleted account of ours blocking us.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-04-12T06:25:08+00:00

    Thank you for taking the time to respond. Yes. Like many Microsoft matters it's "frustrating".

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-02-17T14:11:03+00:00

    I hade the same issue and was resolved by switching back to older version.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-01-28T00:10:32+00:00

    In addition to the new version being unusable, the older version is a dumpster fire as well. I came here to find a solution for export/import of calendars because that function is a joke on Mac. It restores to 'on my computer' (which leaves a heap of garbage on your Mac when you finish as a "bonus"), and there is apparently no way to merge it into the desired account so that it syncs with Outlook. I "get" that msft would love for everyone to use their products only, but that is NOT reality. Other companies who have both platforms and products develop their products the same across platforms. The answers on here are not helpful either... :-(

    If only there were a regedit type hack tool for outlook.....teheeeheeee.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-01-26T21:34:45+00:00

    what a joke...having to revert back to the older version so we can upload a MS CSV file

    Was this answer helpful?

    0 comments No comments