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I have been trying to run the "NEW" outlook for a few months now. It is SOOO frustrating to use as commands and functions have just been deleted. Adding files to an email has become a chore and now requires extra steps! I DON'T want to send a link; I want to send the file itself... it is so confusing.
Viewing an attachment becomes a whole new experience as it doesn't open the app related to the file type but leads you down more complicated corridors. Saving attachments is also time consuming as it saves it (unless you are careful) in some sort of folder on One Drive.
I run three accounts (corporate, outlook.com and gmail.com) on mail plus I monitor a few shared folders as well. What used to be simple is now a real chore! Want to change how often in checks for mail... forget it. want to change the functions when it goes to get the mail. Completely disappeared.
Switching back to the "old version" froze the application as it could not update the Outlook account. It is a real tragedy that we seem to have to accept this as the "only" version soon. I am already looking around for alternatives. I have now reverted back to "OLD" and fixed the problem with mail. I have send a note to the organization to NEVER try and load this cut down version... it is a terrible replacement.
Come on Microsoft, you can do better than this.... or is it impossible!!
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Agree completely. This new Outlook is one of the worst "updates" I have ever seen. I have been a Hotmail/Outlook user for as long as it has existed, and for the first time, I am going to have to find something else I can actually use. This completely sucks.
I'll preface this by saying I usually love change. It's hard but I also find it exciting.
This is the absolute worst software update in the entire Microsoft Office system since computers started using Microsoft. And yes, I am that old. I'm so tired of sending why I hate the new Outlook to Microsoft every morning when I switch back to the old one that I wont even document the travesty of the changes. I am just glad I 'm not the only one and I just hope they resolve these problems before I no longer can switch to the old Outlook.
Having just switched to the new outlook - I hate it already. The thing I hate most is I cannot see how to get attached pdf files to open in my pdf app. MS seems to have made the decsion for me that it should only open in Outlook!!! VERY ANNOYING!!!!
You know it's become a radioactive football inside Microsoft when no one from corporate attempts to respond.
It's as if the UX/UI team never bothered to study how people actually use the app before they decided to change it.
Useful everyday features like Options and Signatures are now buried deep in the interface or stacked in ways that make no sense.
IDK, I just get a "sorry Boomers/Gen Xers, the design team grew up on Slack and never uses Outlook, so enjoy the fresh new look and functionality" vibe.
Absolutely horrible. Just a few things that I hate: 1 cannot scroll, 2 search only seems to search email (!!!), 3 no year view, 4 no 'today' button to return to the current period.
The people who develop this ****, obviously, never used it.