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I have been trying to run the "NEW" outlook for a few months now. It is SOOO frustrating to use as commands and functions have just been deleted. Adding files to an email has become a chore and now requires extra steps! I DON'T want to send a link; I want to send the file itself... it is so confusing.
Viewing an attachment becomes a whole new experience as it doesn't open the app related to the file type but leads you down more complicated corridors. Saving attachments is also time consuming as it saves it (unless you are careful) in some sort of folder on One Drive.
I run three accounts (corporate, outlook.com and gmail.com) on mail plus I monitor a few shared folders as well. What used to be simple is now a real chore! Want to change how often in checks for mail... forget it. want to change the functions when it goes to get the mail. Completely disappeared.
Switching back to the "old version" froze the application as it could not update the Outlook account. It is a real tragedy that we seem to have to accept this as the "only" version soon. I am already looking around for alternatives. I have now reverted back to "OLD" and fixed the problem with mail. I have send a note to the organization to NEVER try and load this cut down version... it is a terrible replacement.
Come on Microsoft, you can do better than this.... or is it impossible!!
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I think they're trying to copy Google gmail and made a complete dogs dinner of it! If I could quit using MS I would but they almost have monopoly-status and really don't care what their customers think.
So many people dislike the latest version of Outlook! Microsoft are you listening???
What really bothers me is there does not seem to be any intention to improve it. So many complaining and Microsoft's attitude is "meh".
Totally agree on this.
Finding out the older emails and attachments in a series of correspondence is so annoying and time consuming. Gmail seems far more efficient in that case.
Awaiting something better from the MS team.
The new Outlook interface is absolutely horrible. I have clients who ask me to build email templates for them in Outlook, which I did quite well previously. Now in the new interface, it's extremely difficult event SELECTING an image in a table, let alone resizing it. You have to search the web for workarounds in order to figure out how to get the resizing handles to appear (click to the right of the image, hold down shift, tap left arrow), and even when you select the image, the ability to enter a specific image size is nonexistent.
Worse yet, the backwards compatibility with the last version of Outlook seems to have been ignored. When I attempt to open a template I created in the last version of Outlook, some images do not load, and I need to rebuild them. I expect to have unhappy clients in the days ahead.
This is absolutely awful and extremely frustrating. Hey, Bill Gates, maybe stop whining so much about bovine flatulence and trying to get people to eat bugs, and get your team refocused on making good apps that businesspeople can actually use!
I've been using the new Outlook for literally less than an hour. It's obvious now that they have basically eliminated the Outlook desktop client and are simply regurgitating Outlook Web App in a desktop wrapper.
Horrible, tone-deaf UX planning.