I hate the NEW Outlook

Anonymous
2023-08-16T20:03:17+00:00

I have been trying to run the "NEW" outlook for a few months now. It is SOOO frustrating to use as commands and functions have just been deleted. Adding files to an email has become a chore and now requires extra steps! I DON'T want to send a link; I want to send the file itself... it is so confusing.
Viewing an attachment becomes a whole new experience as it doesn't open the app related to the file type but leads you down more complicated corridors. Saving attachments is also time consuming as it saves it (unless you are careful) in some sort of folder on One Drive.
I run three accounts (corporate, outlook.com and gmail.com) on mail plus I monitor a few shared folders as well. What used to be simple is now a real chore! Want to change how often in checks for mail... forget it. want to change the functions when it goes to get the mail. Completely disappeared.

Switching back to the "old version" froze the application as it could not update the Outlook account. It is a real tragedy that we seem to have to accept this as the "only" version soon. I am already looking around for alternatives. I have now reverted back to "OLD" and fixed the problem with mail. I have send a note to the organization to NEVER try and load this cut down version... it is a terrible replacement.

Come on Microsoft, you can do better than this.... or is it impossible!!

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-07-26T13:36:28+00:00

    I am not confident they are using much of any sort of UX planning at all.

    Highly used functions are buried in context menus or get hidden if the window size changes. It reminds me of someone just learning old HTML coding and trying to layout the interface simply by using screen percentages.

    The worst part of this is I am starting to see this unacceptable new direction bleed over in to the OS as well. Covering up the minimize all button on your desktop because you want show case your copilot ****...

    Lately with the younger generation of programmers this is becoming the Microsoft way... Take advanced functionality and symmetry and trade it for less functionality, less control, and non-standard "look what I can do!" procedural changes. It all started with the Ribbon menu system honestly.

    Case in point... the way outlook handles spelling correction with left click not only slows you down in Outlook. But once you do get a handle on it it will then slow you down in other apps when to forget that spell correction everywhere else is with a right click and not a left click.

    By the way that is the stupidest thing ever... if you want to correct a grammar or spelling error in outlook yourself, you have to literally click ignore all to be allowed to make your own changes? Not to mention the Grammar police in outlook just deleting words from you email if they don't know how to suggest a fix. Almost like it's using AI to check grammar... And we all know how AI created content reads.

    And lastly they make changes all the time under the wire, almost like they don't want anyone to know what they are doing and how many errors and changes they are actually making. (no "Outlook needs to update... here are the changes it will make.") Just open Outlook up and try to find what they have changed today.

    Scary really.

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  2. Anonymous
    2024-07-26T12:32:15+00:00

    I've been using the new Outlook for literally less than an hour. It's obvious now that they have basically eliminated the Outlook desktop client and are simply regurgitating Outlook Web App in a desktop wrapper.

    Horrible, tone-deaf UX planning.

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  3. Anonymous
    2024-07-26T12:27:27+00:00

    The new Outlook interface is absolutely horrible. I have clients who ask me to build email templates for them in Outlook, which I did quite well previously. Now in the new interface, it's extremely difficult event SELECTING an image in a table, let alone resizing it. You have to search the web for workarounds in order to figure out how to get the resizing handles to appear (click to the right of the image, hold down shift, tap left arrow), and even when you select the image, the ability to enter a specific image size is nonexistent.

    Worse yet, the backwards compatibility with the last version of Outlook seems to have been ignored. When I attempt to open a template I created in the last version of Outlook, some images do not load, and I need to rebuild them. I expect to have unhappy clients in the days ahead.

    This is absolutely awful and extremely frustrating. Hey, Bill Gates, maybe stop whining so much about bovine flatulence and trying to get people to eat bugs, and get your team refocused on making good apps that businesspeople can actually use!

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  4. Anonymous
    2024-07-22T11:22:11+00:00

    Totally agree on this.

    Finding out the older emails and attachments in a series of correspondence is so annoying and time consuming. Gmail seems far more efficient in that case.

    Awaiting something better from the MS team.

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  5. Anonymous
    2024-06-29T14:59:55+00:00

    What really bothers me is there does not seem to be any intention to improve it. So many complaining and Microsoft's attitude is "meh".

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