Using Classic Outlook on Windows for personal email, calendar, and contact management
I am not confident they are using much of any sort of UX planning at all.
Highly used functions are buried in context menus or get hidden if the window size changes. It reminds me of someone just learning old HTML coding and trying to layout the interface simply by using screen percentages.
The worst part of this is I am starting to see this unacceptable new direction bleed over in to the OS as well. Covering up the minimize all button on your desktop because you want show case your copilot ****...
Lately with the younger generation of programmers this is becoming the Microsoft way... Take advanced functionality and symmetry and trade it for less functionality, less control, and non-standard "look what I can do!" procedural changes. It all started with the Ribbon menu system honestly.
Case in point... the way outlook handles spelling correction with left click not only slows you down in Outlook. But once you do get a handle on it it will then slow you down in other apps when to forget that spell correction everywhere else is with a right click and not a left click.
By the way that is the stupidest thing ever... if you want to correct a grammar or spelling error in outlook yourself, you have to literally click ignore all to be allowed to make your own changes? Not to mention the Grammar police in outlook just deleting words from you email if they don't know how to suggest a fix. Almost like it's using AI to check grammar... And we all know how AI created content reads.
And lastly they make changes all the time under the wire, almost like they don't want anyone to know what they are doing and how many errors and changes they are actually making. (no "Outlook needs to update... here are the changes it will make.") Just open Outlook up and try to find what they have changed today.
Scary really.