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I have been trying to run the "NEW" outlook for a few months now. It is SOOO frustrating to use as commands and functions have just been deleted. Adding files to an email has become a chore and now requires extra steps! I DON'T want to send a link; I want to send the file itself... it is so confusing.
Viewing an attachment becomes a whole new experience as it doesn't open the app related to the file type but leads you down more complicated corridors. Saving attachments is also time consuming as it saves it (unless you are careful) in some sort of folder on One Drive.
I run three accounts (corporate, outlook.com and gmail.com) on mail plus I monitor a few shared folders as well. What used to be simple is now a real chore! Want to change how often in checks for mail... forget it. want to change the functions when it goes to get the mail. Completely disappeared.
Switching back to the "old version" froze the application as it could not update the Outlook account. It is a real tragedy that we seem to have to accept this as the "only" version soon. I am already looking around for alternatives. I have now reverted back to "OLD" and fixed the problem with mail. I have send a note to the organization to NEVER try and load this cut down version... it is a terrible replacement.
Come on Microsoft, you can do better than this.... or is it impossible!!
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Agree completely. This new Outlook is one of the worst "updates" I have ever seen. I have been a Hotmail/Outlook user for as long as it has existed, and for the first time, I am going to have to find something else I can actually use. This completely sucks.
This new OUTLOOK is so unintuitive. All the useful commands and actions have been removed
Auto bullet spacing is unamendable.
Autocorrect doesn't exist
Nothing works like it is supposed to
PLEASE bring back the previous Outlook
Please don't justify your job/ position by changing something that was working into something unworkable and unuseable, not intuitive, not user-friendly.
Same for me, I find it frustrating. The old version is much easier to use and is quicker. I find the new version mush slower.
I totally agree with waht was said.
I commonly use Outlook (the real and complete one from Office) as a mail client, which I found has more useful features (at least for me) than the Windows 10 Mail app.
On the other hand, I find the calendar display and management features of Outlook particularly cluttered and ugly and so I use the Windows 10 Calendar app to manage my multiple personal and professional calendars.
What I hate with this new Outlook, is that the UX/UI is a dramatic regression compared to Calendar as it is cluttered with unnecessary information at the point to be nearly illegible PLUS you can't prevent it to download your mails and thus have double notifications.
I will continue to use the old app as long as possible, but I'm already looking for alternatives matching my personal needs.
I too was struggling to add a file to a reply. Such an unintuitive UI.
The thing I really hate with a passion is no longer being able to see if I have unread emails to my various account unless you have the LHS account folder expanded. There's not enough room to see three inboxes expanded!
I also managed to crash Outlook within a minute, so it's not only the UI designers who have made a mess of it.