I hate the NEW Outlook

Anonymous
2023-08-16T20:03:17+00:00

I have been trying to run the "NEW" outlook for a few months now. It is SOOO frustrating to use as commands and functions have just been deleted. Adding files to an email has become a chore and now requires extra steps! I DON'T want to send a link; I want to send the file itself... it is so confusing.
Viewing an attachment becomes a whole new experience as it doesn't open the app related to the file type but leads you down more complicated corridors. Saving attachments is also time consuming as it saves it (unless you are careful) in some sort of folder on One Drive.
I run three accounts (corporate, outlook.com and gmail.com) on mail plus I monitor a few shared folders as well. What used to be simple is now a real chore! Want to change how often in checks for mail... forget it. want to change the functions when it goes to get the mail. Completely disappeared.

Switching back to the "old version" froze the application as it could not update the Outlook account. It is a real tragedy that we seem to have to accept this as the "only" version soon. I am already looking around for alternatives. I have now reverted back to "OLD" and fixed the problem with mail. I have send a note to the organization to NEVER try and load this cut down version... it is a terrible replacement.

Come on Microsoft, you can do better than this.... or is it impossible!!

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

56 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-26T13:36:28+00:00

    I am not confident they are using much of any sort of UX planning at all.

    Highly used functions are buried in context menus or get hidden if the window size changes. It reminds me of someone just learning old HTML coding and trying to layout the interface simply by using screen percentages.

    The worst part of this is I am starting to see this unacceptable new direction bleed over in to the OS as well. Covering up the minimize all button on your desktop because you want show case your copilot ****...

    Lately with the younger generation of programmers this is becoming the Microsoft way... Take advanced functionality and symmetry and trade it for less functionality, less control, and non-standard "look what I can do!" procedural changes. It all started with the Ribbon menu system honestly.

    Case in point... the way outlook handles spelling correction with left click not only slows you down in Outlook. But once you do get a handle on it it will then slow you down in other apps when to forget that spell correction everywhere else is with a right click and not a left click.

    By the way that is the stupidest thing ever... if you want to correct a grammar or spelling error in outlook yourself, you have to literally click ignore all to be allowed to make your own changes? Not to mention the Grammar police in outlook just deleting words from you email if they don't know how to suggest a fix. Almost like it's using AI to check grammar... And we all know how AI created content reads.

    And lastly they make changes all the time under the wire, almost like they don't want anyone to know what they are doing and how many errors and changes they are actually making. (no "Outlook needs to update... here are the changes it will make.") Just open Outlook up and try to find what they have changed today.

    Scary really.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-03-02T01:45:56+00:00

    I cannot find how to search all folders, attachments suck, how do you encrypt??

    I hate it so bad I want to cancel all of my 365 for all businesses and use something else. Ideas?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-03-01T13:50:39+00:00

    Yes, what a piece of ****. And I've apparently lost all my saved emails in archive too. So disgusted with Microsoft....really need an alternative, but one that isn't Apple. Any suggestions?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-02-07T11:07:19+00:00

    Mark, they won't respond because they're an arrogant monopoly. It all goes back to the 1990's when everyone loved MS and all competition was extinguished by them. We've got the outcome. Microsoft is now truly awful!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-02-01T19:42:39+00:00

    Thank you! It's just amazing that they took a decent product and destroyed it.

    Was this answer helpful?

    0 comments No comments