Signatures in New Outlook for Mac have disappeared

Anonymous
2022-07-17T13:23:10+00:00

On July 6 I installed the updates v16.63 (2207500) and in New Outlook the signatures from all four of the email accounts I have, have all disappeared. They are not visible in SIgnatures, and the '+' button in Edit Signatures does nothing – I can't recreate the signatures. I've upgraded to v16.63 (22070801) but no change.

I switched back to Legacy Outlook nd the signatures were all there, and I could edit and add signatures. Switching back to New Outlook, my signatures had reappeared, but once I restarted my MacBook, in New Outlook the signatures are not present and I cannot add any.

MacBook Pro (2012)

Mac OS Catalina Version 10.15.7

Microsoft 365 Business Standard

Any help gracefully received. I've tried the customer Customer Support button but the chat responses are painfully slow - conversation has been going on since July 7th with diagnostic questions taking 18-48 hours to appear.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-08-16T23:32:20+00:00

    I am experiencing the same issue

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  2. Anonymous
    2022-08-16T20:07:14+00:00

    STILL having the exact same issue. When can we expect a FIX for this?

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  3. Anonymous
    2022-08-16T19:48:36+00:00

    Hello, I have the same issue with my MacBook Pro and Outlook for mac.

    MacBook Pro 16-inch, 2021

    macOS Monterrey Version 12.0.1

    Microsoft Outlook for Mac Version 16.63

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  4. Anonymous
    2022-08-16T15:15:05+00:00

    Same issue on Mac. Not sure if a resolution has been found!

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  5. Anonymous
    2022-08-16T14:45:52+00:00

    I had to go with the option described earlier which was to update to the Beta version.

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