Signatures in New Outlook for Mac have disappeared

Hi Perry - could you please tell me how to reinstall Old Outlook? I don’t even remember installing the new one.

Thanks so much!

On July 6 I installed the updates v16.63 (2207500) and in New Outlook the signatures from all four of the email accounts I have, have all disappeared. They are not visible in SIgnatures, and the '+' button in Edit Signatures does nothing – I can't recreate the signatures. I've upgraded to v16.63 (22070801) but no change.

I switched back to Legacy Outlook nd the signatures were all there, and I could edit and add signatures. Switching back to New Outlook, my signatures had reappeared, but once I restarted my MacBook, in New Outlook the signatures are not present and I cannot add any.

MacBook Pro (2012)

Mac OS Catalina Version 10.15.7

Microsoft 365 Business Standard

Any help gracefully received. I've tried the customer Customer Support button but the chat responses are painfully slow - conversation has been going on since July 7th with diagnostic questions taking 18-48 hours to appear.

MacBook Air (M1 2020)

Monterey 12.4

Started happening TODAY, 7/27, but only after a restart

I have 4 Signatures for just one company, and two others where I am an Independent Director.

This really cripples my effectiveness.

will have to switch to ICLOUD client until this gets fixed.

help!

Confirmed OLD OUTLOOK has the base functionality back.

will use this for now - until fix has been found. thx

On July 6 I installed the updates v16.63 (2207500) and in New Outlook the signatures from all four of the email accounts I have, have all disappeared. They are not visible in SIgnatures, and the '+' button in Edit Signatures does nothing – I can't recreate the signatures. I've upgraded to v16.63 (22070801) but no change.

I switched back to Legacy Outlook nd the signatures were all there, and I could edit and add signatures. Switching back to New Outlook, my signatures had reappeared, but once I restarted my MacBook, in New Outlook the signatures are not present and I cannot add any.

MacBook Pro (2012)

Mac OS Catalina Version 10.15.7

Microsoft 365 Business Standard

Any help gracefully received. I've tried the customer Customer Support button but the chat responses are painfully slow - conversation has been going on since July 7th with diagnostic questions taking 18-48 hours to appear.

MacBook Air (M1 2020)

Monterey 12.4

Started happening TODAY, 7/27, but only after a restart

I have 4 Signatures for just one company, and two others where I am an Independent Director.

This really cripples my effectiveness.

will have to switch to ICLOUD client until this gets fixed.

help!

My apologies in advance if this is a dumb question but…How do you ‘switch to the old outlook’?

I have the exact same problem which started on the 24th July:

MacBook Pro (Retina, 15-inch, Mid 2015)

OS Monterey V12.4

Outlook for Mac Desktop 16.63

Have now switched to the old outlook and it is showing signatures but not allowing me to add signatures as defaults for any of my email accounts. I can manually select a signature when composing emails at least.