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* * * Mod note: See the post by Diane Poremsky MVP * * *
Yesterday and today outlook.com is refusing all group email.
I have two different groups that I use weekly. Today I get this message.'
The recipient's email system isn't accepting messages now. Please try resending your message later or contact the recipient directly.
Generating server: BN6PR19MB0962.namprd19.prod.outlook.com
Total retry attempts: 4
___@___.___
Remote Server returned '421 4.3.2 Service not available'
Original message headers:
Received: from SA0PR19MB4412.namprd19.prod.outlook.com (2603:10b6:806:ba::17)
by BN6PR19MB0962.namprd19.prod.outlook.com (2603:10b6:404:74::9) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5373.18; Sun, 26 Jun
2022 19:00:06 +0000
Received: from DM4PR19MB6342.namprd19.prod.outlook.com (2603:10b6:8:a7::11) by
SA0PR19MB4412.namprd19.prod.outlook.com (2603:10b6:806:ba::17) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.5373.18; Sun, 26 Jun 2022 18:59:37 +0000
Received: from DM4PR19MB6342.namprd19.prod.outlook.com
WHAT IS GOING ON WITH OUTLOOK GROUPS??
I create a NEW group to test and it ALSO returns the same error.
* Pinned until August 1, 2022.
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
https://portal.office.com/ServiceStatus
Yesterdays update says
Current status: We've identified another service update that is contributing to the impact. We're preparing to revert this update, which we expect will resolve the problem in full.
I am also having problems with group emails. Apparently many others are as well and this has been going on for almost 2 weeks. Is Microsoft even trying to fix the issue???
Very poor customer service. All I've had over the past two weeks is three idential resonses that engineers are working on it. It may have been caused (on or after 23rd June) by a widespread attack on Microsoft servers. See two other replies I posted that have the link to the article.
No response or update to the case I opened. Microsoft has been too quiet on this subject.
What do you have to loose at this point? Keep us informed. Thanks.