Outlook is returning Remote Server returned '421 4.3.2 Service not available' for two of my groups.outlook.com groups

Anonymous
2022-06-28T02:36:22+00:00

* * * Mod note: See the post by Diane Poremsky MVP * * *

Yesterday and today outlook.com is refusing all group email.
I have two different groups that I use weekly. Today I get this message.'

The recipient's email system isn't accepting messages now. Please try resending your message later or contact the recipient directly.

Generating server: BN6PR19MB0962.namprd19.prod.outlook.com
Total retry attempts: 4

___@___.___
Remote Server returned '421 4.3.2 Service not available'

Original message headers:

Received: from SA0PR19MB4412.namprd19.prod.outlook.com (2603:10b6:806:ba::17)
by BN6PR19MB0962.namprd19.prod.outlook.com (2603:10b6:404:74::9) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5373.18; Sun, 26 Jun
2022 19:00:06 +0000
Received: from DM4PR19MB6342.namprd19.prod.outlook.com (2603:10b6:8:a7::11) by
SA0PR19MB4412.namprd19.prod.outlook.com (2603:10b6:806:ba::17) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.5373.18; Sun, 26 Jun 2022 18:59:37 +0000
Received: from DM4PR19MB6342.namprd19.prod.outlook.com

WHAT IS GOING ON WITH OUTLOOK GROUPS??

I create a NEW group to test and it ALSO returns the same error.

* Pinned until August 1, 2022.

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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52 answers

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  1. Anonymous
    2022-07-12T22:47:49+00:00

    System still will not display my Group Contacts.

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  2. Anonymous
    2022-07-12T21:24:23+00:00

    I managed to send to 2 groups yesterday and have received some replies so I assume successful.

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  3. Anonymous
    2022-07-12T21:00:07+00:00

    I created a new Group with the same members yesterday, which seems to have worked. I then sent a round robin to both groups; some received both but most said they received the new Group. I sent a post to the new group yesterday, which seems to have worked. I sent another 15 minutes ago and so far there has been no bounce back or error message (fingers crossed).

    Ever since Microsoft closed their in-house testing regime in favour of relying on external testers, updates, both notified and unnotified, have caused as much trouble as they have fixed because they are not being properly tested.

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  4. Anonymous
    2022-07-12T19:42:47+00:00

    Worked for me yesterday, failed today. ARGH!!!!

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  5. Anonymous
    2022-07-11T03:35:29+00:00

    Looks like this has finally been fixed. Crikey, it took a long time for MS to fix this. Hope this is not a sign of things to come with the Outlook web mail. I've just switched from GMail. Please don't make me go back.

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