How to remove [External] from Outlook emails, users are getting furious

Anonymous
2022-12-13T14:26:06+00:00

Since early December all of our Outlook365 users (in all tenants) have been getting the tag [External] in the subject line of their Outlook, and want it removed. I am only finding PS scripts which do not work. I have searched the settings and security areas of the admin console but have not found anything. Please help!

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-03-27T12:01:19+00:00

    Just a quick note to add to my previous post. I have my inbox organized into folders. Those folders also have the "External" tag issue, and this technique also works for each folder in your inbox. Many thanks to SuperUser on StackExchange!

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  2. Anonymous
    2023-03-27T13:21:41+00:00

    The problem I have with this solution is that you can't sort on the new field - does anyone have a solution to this?

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  3. Anonymous
    2023-03-27T16:05:36+00:00

    In the drop-down for filtering, under "Arrange By" the custom "Sender" field (basically a copy of the original "From" field without the added "External" tag placed by admin) is not there, but I still see From and can sort on that field.

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  4. Anonymous
    2023-05-02T13:02:56+00:00

    Hi Rozalie,

    Thanks for that, it worked straight away and now I have an uncluttered inbox once again! Having 'External' next to every email made it almost impossible to prioritise who I should be relying to straight away as it just cluttred everything up.

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  5. Anonymous
    2023-07-24T13:38:37+00:00

    I also have a similar question but I'm not an admin who has the power to go disable all external email warnings, I'm an end user for an engineering firm. I get a lot of emails from outside my company who are trusted email addresses. If I can't disable "Caution: eternal email" banner at the top of all emails, can I at least add the trusted email addresses to a list so those don't get flagged as 'external'? It's annoying as **** that such a huge portion of the readable space is taken up with a banner letting me know I have an email from outside my organization even though it's a known / safe email address. I just want to be able to read the message content, not stupid unnecessary warnings.

    Thanks.

    Kim

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