How to remove [External] from Outlook emails, users are getting furious

Anonymous
2022-12-13T14:26:06+00:00

Since early December all of our Outlook365 users (in all tenants) have been getting the tag [External] in the subject line of their Outlook, and want it removed. I am only finding PS scripts which do not work. I have searched the settings and security areas of the admin console but have not found anything. Please help!

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

54 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-02-15T19:26:13+00:00

    FYI, this does not seem to make a difference for Outlook users.

    Changing views from Compact to Single or even Preview, does not hide or remove the [External] from emails.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-01-26T23:49:03+00:00

    Hi there,

    I find the 'feature' extremely annoying also.

    What does it mean 'Run at the tenant level the command:' - how do I do this please?

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-01-23T12:21:22+00:00

    Hazel, I assure you that Microsloth could care less about our opinions. As sysadmins we are obligated to peddle their worthless changes as "improvements" with the development team having complete unfettered access to make whatever changes they want without ANY recourse. It is a shame for sure, but keep putting in your suggested improvements and maybe, someday, some Microsloth supervisor MIGHT read them.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-02-07T14:46:52+00:00

    I don't have an exact solution to this unwanted prefix "EXTERNAL" in the From: field,

    but I didn't know this was even happening until my colleague started railing about it... because my view does not show it.

    FYI I have been using "Compact View" which apparently suppresses the display of this [External] feature,

    path= Outlook365/ View/ ChangeView/ Compact .

    When I select "Outlook365/ View/ ChangeView/ Single" then the "EXTERNAL" appears in From: .

    MAYBE this will help others - I do not have any more notes on changing Outlook Views, but I expect there could be refinements. I agree this new feature is obtrusive, but it has not affected my work yet, and I do not normally see this feature.

    May MS have mercy on our eyeballs

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2023-01-23T13:30:47+00:00

    it's not needed since we already have a color indicator for all emails coming from outside our organization.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments