Using Classic Outlook on Windows for personal email, calendar, and contact management
Folks, you CAN set rules with the New Outlook!
Rules allow you to move, flag, and respond to email messages automatically.
Create a rule on a message
- Right-click an existing message and select Rules > Create Rule.
- Select a condition, and what to do with the message based on the condition. For example, to move messages with a certain title to a specific folder, select the Subject contains condition, select Move the item to folder, select or create a New folder, and then select OK.
- When you're done creating the rule, select OK.
- To use the rule right away, select the Run this new rule now on messages already in the current folder checkbox, and then select OK. The message now appears in that folder.
More in Help. I think this one closes all of the frustration, time and effort trying to get Microsoft's attention?
The issue is if you have an underlying gmail based account, for instance, then that option does not appear.