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My Outlook App won't open. I'm receiving notifications that I'm getting new mail and I can read the first couple of lines (in the notification ) but if I want to open the email to read the who thing by double clicking on it the email tries to open through the app and this crashes. To resolve this, I've already updated all the apps on my phone, rebooted the phone twice (once with a full reset). I have then tried to uninstall the outlook app and reinstall it but it says you need to deactivate the app first and you can't do this. I've also checked that the rest of the MS apps are working (word / excel etc) and they seem to be opening fine
Not sure how to resolve this issue as I didn't realise how much I read my emails on my phone until this glitch happened!
I hope you wonderful community can explain what's happening and how to resolve it
Using Outlook for Android in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same issue and had raised it here.
I was told:
"If you think it is the issue with the new release of the app, I suggest submitting feedback to Microsoft's support engineering team so they can fix this issue in future releases: https://feedbackportal.microsoft.com/feedback "
Perhaps if enough users do that......
As a home user, I don't need all the bells and whistles that Outlook offers so have loaded Outlook Lite and that seems to do all that I want ;-)
Can't be doing with wasting hours trying to sort out MS's problems!
I have done that. It turns out it is an issue with IOS as well.
I'm also having this issue with Multiple users with Managed Android Devices Running Outlook App version 4.2243.1 on Android 12.
Although i am not getting this issue on un-managed devices, My personal device is running the same App version and Android version and there are no issues.
We use Maas360 to Manage the Mobiles.
Hi. Same issue for me my personal Outlook opens for about a second and throws me out. Only started over the weekend. Very annoying as I now have to login to my works laptop to get to my e.mails.