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My Outlook App won't open. I'm receiving notifications that I'm getting new mail and I can read the first couple of lines (in the notification ) but if I want to open the email to read the who thing by double clicking on it the email tries to open through the app and this crashes. To resolve this, I've already updated all the apps on my phone, rebooted the phone twice (once with a full reset). I have then tried to uninstall the outlook app and reinstall it but it says you need to deactivate the app first and you can't do this. I've also checked that the rest of the MS apps are working (word / excel etc) and they seem to be opening fine
Not sure how to resolve this issue as I didn't realise how much I read my emails on my phone until this glitch happened!
I hope you wonderful community can explain what's happening and how to resolve it
Using Outlook for Android in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am having the same problem and am unable to read my work emails or see my ever changing calendar due to it crashing. Very frustrating!
I believe a fixed has been released. I did see something on another forum that the version 4.2245.1 fixes the issue.
So what we do about it? When do we expect a fix and how will we know when it is fixed?
Same issue too on a Samsung Galaxy Note 20 Ultra 5G.
I've had the below back from MS Outlook app support...
Hello John! Thank you for bringing this to our attention, we forwarded the case to our Engineers and is currently being worked on. A fix will be deployed with one of the future app updates, unfortunately we won't be able to provide you with an ETA for it. I'm very sorry for any inconveniences this may be causing you in the meantime. Let me know please if there should be anything else I can do for you at the moment.