Outlook App on Android keeps crashing when trying to open an email

Anonymous
2022-09-10T04:16:25+00:00

My Outlook App won't open. I'm receiving notifications that I'm getting new mail and I can read the first couple of lines (in the notification ) but if I want to open the email to read the who thing by double clicking on it the email tries to open through the app and this crashes. To resolve this, I've already updated all the apps on my phone, rebooted the phone twice (once with a full reset). I have then tried to uninstall the outlook app and reinstall it but it says you need to deactivate the app first and you can't do this. I've also checked that the rest of the MS apps are working (word / excel etc) and they seem to be opening fine

Not sure how to resolve this issue as I didn't realise how much I read my emails on my phone until this glitch happened!

I hope you wonderful community can explain what's happening and how to resolve it

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2023-02-15T03:36:44+00:00

    My Outlook App won't open. I'm receiving notifications that I'm getting new mail and I can read the first couple of lines (in the notification ) but if I want to open the email to read the who thing by double clicking on it the email tries to open through the app and this crashes. To resolve this, I've already updated all the apps on my phone, rebooted the phone twice (once with a full reset). I have then tried to uninstall the outlook app and reinstall it but it says you need to deactivate the app first and you can't do this. I've also checked that the rest of the MS apps are working (word / excel etc) and they seem to be opening fine

    Not sure how to resolve this issue as I didn't realise how much I read my emails on my phone until this glitch happened!

    I hope you wonderful community can explain what's happening and how to resolve it

    Hey man heads up. I had the same problem this this forum I got that the problem with Outlook Mobile App was a problem in Outlook's ISO. I discover a way around the problem. From Google Play Store download a all in one email app. Install all your emails on that app then delete The Outlook Mobile app. Try it it will solve your problems as it fixed mind. Goos luck brothers and sisters

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  2. Anonymous
    2023-02-06T07:05:03+00:00

    same issue on my 4 office mobile phones.

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  3. Anonymous
    2022-12-05T21:19:53+00:00

    Mine magically started working the afternoon of Nov 30.

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  4. Anonymous
    2022-12-05T20:32:29+00:00

    I am having the same issue. The app usually crashes when trying to open a deleted email or clearing the junk folder. It is definitely a software issue.

    Android user here.

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  5. Anonymous
    2022-11-30T21:51:16+00:00

    Patience is not my strong suit, but out of the blue mine started working this afternoon.

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