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My Outlook App won't open. I'm receiving notifications that I'm getting new mail and I can read the first couple of lines (in the notification ) but if I want to open the email to read the who thing by double clicking on it the email tries to open through the app and this crashes. To resolve this, I've already updated all the apps on my phone, rebooted the phone twice (once with a full reset). I have then tried to uninstall the outlook app and reinstall it but it says you need to deactivate the app first and you can't do this. I've also checked that the rest of the MS apps are working (word / excel etc) and they seem to be opening fine
Not sure how to resolve this issue as I didn't realise how much I read my emails on my phone until this glitch happened!
I hope you wonderful community can explain what's happening and how to resolve it
Using Outlook for Android in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is not a valid workaround for Coporate managed devices as the Galaxy Store apps are not available to these devices
Same problem here with Samsung A13. Time to fix the problem, guys...
What Model phone is this happening for you with?
We are noticing this is only happening with Samsung A13's but i am also seeing people mention this is happening with iOS devices.
I'm also having this issue with Multiple users with Managed Android Devices Running Outlook App version 4.2243.1 on Android 12.
Although i am not getting this issue on un-managed devices, My personal device is running the same App version and Android version and there are no issues.
We use Maas360 to Manage the Mobiles.
I have done that. It turns out it is an issue with IOS as well.