Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
So what we do about it? When do we expect a fix and how will we know when it is fixed?
Outlook App on Android keeps crashing when trying to open an email
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Anonymous
My Outlook App won't open. I'm receiving notifications that I'm getting new mail and I can read the first couple of lines (in the notification ) but if I want to open the email to read the who thing by double clicking on it the email tries to open through the app and this crashes. To resolve this, I've already updated all the apps on my phone, rebooted the phone twice (once with a full reset). I have then tried to uninstall the outlook app and reinstall it but it says you need to deactivate the app first and you can't do this. I've also checked that the rest of the MS apps are working (word / excel etc) and they seem to be opening fine
Not sure how to resolve this issue as I didn't realise how much I read my emails on my phone until this glitch happened!
I hope you wonderful community can explain what's happening and how to resolve it
Outlook | Outlook for mobile | Outlook for Android | For business
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81 answers
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Anonymous
2022-11-27T02:04:49+00:00 -
Anonymous
2022-11-27T01:12:01+00:00 Same issue too on a Samsung Galaxy Note 20 Ultra 5G.
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Anonymous
2022-11-23T16:04:12+00:00 I have the same problem with a Moto 5G android phone. I miss my old Windows Phone!
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Anonymous
2022-11-22T19:46:45+00:00 did u try to install the older version from Galaxy store? (if not, u also need to turn off the updates for outlook after you install the older version)
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Anonymous
2022-11-22T13:20:58+00:00 Same here. Also Galaxy A10 / Android 11. Only started yesterday. Have tried uninstalling outlook, office, clearing outlook app cache & data, clearing browser history, reinstalling everything from scratch. Nothing. Outlook doesn't even stay open long enough to connect to my MS account. Get this sorted, Microsoft - NOW.