Outlook for MAC is not syncing sent folder for IMAP account

Anonymous
2022-02-23T01:00:04+00:00

Hello,

Has anyone seen an issue where the outlook app on MacBook pro is not syncing sent messages in the local sent folder with the sent folder on the email server? This issue is for a domain and email hosted through a 3rd party hosting provider. The outlook app uses IMAP settings to connect to the email account.

The emails, however, are being sent to the destination, and it is just that a copy stored in the sent folder of the outlook app is not syncing with that of the email server through IMAP.

I would appreciate any ideas on how to fix this. Many thanks for considering my request.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2022-08-19T13:28:15+00:00

    Just tried the Beta of 16.65 (22081605), and this is still not fixed.

    Come on, Microsoft!!

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  2. Anonymous
    2022-08-20T07:50:52+00:00

    I Have the same issue on Monterey 12.5.1
    I did the update on outlook a couple days ago to version 16.64 and i don't see my sent items.

    I use outlook for work and not for fun

    Thank you in advance

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  3. Anonymous
    2022-08-27T14:36:03+00:00

    Same issue, trying to use microsoft but as always, problem problem problem

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  4. Anonymous
    2022-08-27T15:22:12+00:00

    Version 16.62 (22082401) works finally, using direct sync (not Microsoft Sync)

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  5. Anonymous
    2022-08-27T16:10:30+00:00

    That's great to know!

    How do you set up direct sync and not use Microsoft Sync?

    Thanks!

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