Outlook for MAC is not syncing sent folder for IMAP account

Anonymous
2022-02-23T01:00:04+00:00

Hello,

Has anyone seen an issue where the outlook app on MacBook pro is not syncing sent messages in the local sent folder with the sent folder on the email server? This issue is for a domain and email hosted through a 3rd party hosting provider. The outlook app uses IMAP settings to connect to the email account.

The emails, however, are being sent to the destination, and it is just that a copy stored in the sent folder of the outlook app is not syncing with that of the email server through IMAP.

I would appreciate any ideas on how to fix this. Many thanks for considering my request.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-04-07T15:38:40+00:00

    Hi! What I did before is sending an email via outlook for Mac and that did not appear in the sent mail folder in apple mail in my iPhone.

    I did that several times during last months and since today it does appear in that folder in apple mail (on my phone as well).

    Hopefully you know what I mean? Not a native English speaking person :-)

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  2. Anonymous
    2023-04-07T15:34:27+00:00

    Hi Erik, could you elaborate? Did you do anything specific? Did it just start uploading emails to the server or were you able to export the emails?

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  3. Anonymous
    2023-04-07T15:13:14+00:00

    I just Tested it and I think the problem is solved now!

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  4. Anonymous
    2023-03-20T11:30:19+00:00

    how do you import them exactly and will the be put into the right folder directly with the correct date or how does this work properly?

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  5. Anonymous
    2023-03-15T11:13:00+00:00

    The only thing I was able to do was drag them into a Finder folder, then import them into the Apple's mail.app. Oddly enough, those sent items are now visible to everything except new Outlook.

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