Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-03-04T17:41:06+00:00

    I would also like to affirm the need for this. When you work with hundreds of items, simply making them a favorite doesn't work. Being able to sort sub folders alphabetically is a huge time saver when looking for things - especially historical items when the keyword search doesn't work. I use these to keep all of our vendors separated and having to scroll through hundreds because they're not in alpha order is a ridiculous waste of time and impacts my productivity in a very negative way.

    Not sure who's "genius" idea it was to remove this capability but they should be forced to try to find an old email while only knowing the bare minimum of what it was about.

    PLEASE fix this. Also, the option to submit through the Help icon in the outlook app doesn't work. Yet another great improvement in the New Outlook (BTW, that was sarcasm born of frustration)

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  2. Anonymous
    2025-03-04T17:43:22+00:00

    I have the optional privacy settings turned on and still don't have the option to send feedback via the outlook app.

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