Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-01-24T21:50:48+00:00

    Given that this issue was raised July 2023 and the number of complaints in the thread, I would suggest we could all assume that Microsoft has no intention of addressing or fixing this issue.

    For those who have been forced to go the the 'new' Outlook, I feel your pain and I am sorry for you. It is ridiculous that such a simple thing is not enabled and impacts on people workflow and efficiency. Personally, I have a choice and will continue to use the older version of outlook where manually sorting folders is still enabled.

    Perhaps the big corporations using enterprise versions of this software should start rolling back to the previous version. If enough people stopped using apps and software that is unfit for use, then Microsoft may listen and would start to lift is game and actually serve its customer instead of treating us as commodities attached to $s.

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  2. Anonymous
    2025-01-28T15:56:17+00:00

    Please prioritize this update. I manage a high volume of emails and need to be able to sort my folders in a particular order instead of alphabetically. The older version of outlook allowed sorting folders , I do not understand why you would neglect to transfer this feature

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  3. Anonymous
    2025-02-05T15:12:09+00:00

    IMy newly added folder is somewhere between a and b but starts with a T - how am I supposed to find it to move messages there?!

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  4. Anonymous
    2025-02-07T12:29:19+00:00

    Bumping this again!

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  5. Anonymous
    2025-02-07T12:48:56+00:00

    Maybe as an update and to repeat myself from December - this feature is still in rollout:

    https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Desktop%2COutlook&searchterms=folder%2Creorder

    Actually here is a description how the setting will look like in OWA and the new Outlook.

    https://support.microsoft.com/en-us/office/change-the-order-of-folders-in-the-folder-pane-in-outlook-f333a1e5-2124-4900-a300-79e9692f085c#PickTab=New_Outlook

    I would also likely know why it takes so long to deploy this setting but Microsoft will have their plans. Stop complaining about it and check for updates on the road map. They heard you and implemented a change - be happy about that :-)

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